Financial aid recipients who have failed to meet SAP and who have been placed on Financial Aid Suspension may appeal in writing to the Financial Aid Appeals Committee. Appeals must be written, specifically addressing the extenuating circumstances and must be submitted to the Office of Financial Aid by applicable deadlines. Appeals will be considered for extenuating circumstances only, which may include, but are not limited to, the death of an immediate family member (guardian, child, spouse, parent (this does not include in-laws)), an injury or illness of the student or their immediate family member, or other special circumstances that are generally outside of the control of the student. Supporting documentation must be provided or the appeal will be automatically denied. Any person found to have intentionally submitted fraudulent documents shall be subject to appropriate disciplinary action and adjudicated under the student conduct policy.
All appeals will be considered on a case by case basis. Students who have appeal decisions pending are notified via the Appeal Form that there is no guarantee a decision will be made before the tuition and fee payment deadline. Students must pay for tuition, fees and other educational expenses until a decision has been made. A student paying for his/her own tuition and fees or sitting out for one or more terms does not automatically reinstate the student’s financial aid eligibility. If the Financial Aid Appeals Committee approves a student’s appeal and determines that the student should be able to meet SAP requirements by the end of the next term, they may place the student on financial aid probation and reinstate the student’s financial aid for one term only. If the Committee determines that it is not possible for the student to meet SAP by the end of the next term, and the Committee approves the student’s appeal, the student must follow the Academic Progress Plan to ensure he/she is able to stay on target towards progression. Committee members use appeal documents as well as prior academic history (and appeal history if existent) for a basis on which to make a decision.
If you do not agree with the committee’s decision, you can appeal to the Director of Financial Aid ONLY if you have new supporting documents or mitigating circumstances you would like to be reviewed.
Committee members review appeals individually and make decisions based on criteria stated on appeal form. These criteria state that appeals should be for non-academic reasons including:
- serious injury, illness, medical or mental health condition involving student or immediate family member (immediate family member is defined as guardian, child, spouse, parent, not in laws.
- death of an immediate family member
- other non-academic circumstances beyond the student’s control
- student obtained academic progression after previous denial
The following may be considered acceptable documentation to support reason for appeal:
- statement from physician or health professional reflecting condition, dates of occurrence, treatment & resolution
- copy of death certificate, obituary or statement from physician
- documentation that supports circumstances and resolution
Students appealing Maximum Allowable Time Frame must complete and submit the SAP Appeal Form and Academic Progress Plan form together.
Appeals that are incomplete, fraudulent and/or lack sufficient documentation will automatically be denied.
Students who are not making SAP must complete an appeal. To appeal, log into the Student Forms portal by clicking the button at the bottom of this page prior to the first day of the semester and complete that semester’s appeal to be eligible for review. Note: First time users will need to create an account.
Financial Aid Probation
A student that has submitted an appeal and it is approved, financial aid is reinstated changing their SAP status to Probation. During the semester student is on probation, they must satisfactorily complete all hours attempted and maintain grades of at least “C” or better. Withdrawing or not meeting the minimum requirements during your financial aid appeal approved semester will change your status to Financial Aid Suspension. In order to receive financial aid after the probation period, a student must meet all SAP requirements and/ or meet all requirements of an Academic Progress Plan that has been established for him/ her. Students who are on Financial Aid Probation and fail to meet SAP requirements and/or the requirements of an Academic Progress Plan after one term on probation will result in the student being placed on financial aid suspension. Students who are on Financial Aid Suspension are not eligible for financial aid.
Academic Progress Plan
The Academic Progress Plan will be required for students whose appeal is approved. The plan should be completed with the student’s academic advisor. The Academic Progress Plan serves as a guideline to assist students in planning out a schedule of coursework that will enable the student to have success in improving their SAP. It should reflect all the coursework required for the current and subsequent semesters and the grades needed to become SAP compliant. Once the Academic Progress Plan is received by the Office of Financial Aid and the appeal is approved, the student will be placed in “Probation” status for a designated period of time. During the probation period, students must satisfactorily complete all hours attempted and receive all grades of “C” or better and must be mathematically able to still meet the requirements within the designated Probation period.
Academic performance of students on Probation is monitored at the end of every term. Students who receive grades of D, F, I, W, WF, U or IP are in violation of their probation status. If they are no longer able to mathematically attain good standing within the designated Probation period, they will be placed back in suspension, and their subsequent aid will be canceled.
Regaining Eligibility
Students not making SAP may reestablish eligibility on their own by taking action that brings them in compliance with the standards. In most cases, this means they are paying out of pocket and performing well academically.
Notifications and Appeals
Students not making SAP will be notified via their SSU email. SAP status is also viewable on the students’ Banner Web account. Students who wish to appeal a determination of SAP must do so no later than the deadlines published on the
SSU Office of Financial Aid website and the appeal form. Appeals received after the published deadline dates will not be reviewed but will be considered for the subsequent term.
All decisions of the Financial Aid Appeals Committee. If you do not agree with the committee’s decision, you can appeal to the Director of Financial Aid ONLY if you have new supporting documents or mitigating circumstances you would like to be reviewed.