Welcome to the ITS Service Desk website. The ITS Service Desk serves as the primary point of contact for all IT applications and services at Savannah State University. We utilize OTRS to record Service Desk requests and route issues to the appropriate support teams when necessary. Our goal is to provide timely and effective resolution of all ITS related concerns.
Please submit all service requests via Service Desk System
To receive technical assistance from the SSU Hybrid Helpdesk:
Call (912) 358-HELP (4357) / (912) 358-4315 Monday – Friday 8:00AM – 5:00PM
Visit the Service Desk in Morgan Annex – Monday – Friday, 8:00AM – 5:00PM
Faculty/Staff must submit a Service Desk Request via the web.
Click here or email [email protected]
