Grievance Procedures

It is the intent of Savannah State University [SSU] to provide this grievance procedure in order that your serious concerns might be resolved completely and amicably. We, therefore fully intend that these internal remedies be exhausted prior to the filing of any legal action.

Students who feel that a decision by the STAR Program staff member/designee does not fully comply with SSU’s policies should follow the appropriate procedure as outlined below:

Complaints by Students of STAR violations of SSU’s Policies

Students should first meet with the Coordinator of STAR Services = Director of Student Development and attempt to resolve the problem. It is anticipated that most questions or concerns will be resolved in this way.

Cases unresolved at the Coordinator's level may be appealed to the Dean of Students. The Coordinator of STAR/Director of Student Development will assist the student in making an appointment with and will forward materials relevant to the complaint to the Dean.

The Dean of Students for Student Affairs will meet with the student and attempt to resolve the appeal. If the Dean and the student are not successful, the student will be referred to the Vice President of Student Affairs.

If the student feels that the issue is not successfully addressed at these levels, the student may approach the President of the University and ultimately to the University System of Georgia Board of Regents.