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CLASS Grade Appeal Process

Students at Savannah State University who wish to appeal a grade with CLASS personnel may initiate and pursue the appeal process within the College. Students, using the SSU Grade Appeal Process and Form, may formally submit their concern. 

Please be aware that the student is to initiate the Grade Appeal Process, using the SSU Grade Appeal Form, when there is no grade resolution between faculty and student. The student is expected to file the Grade Appeal Form by the first day of classes of the subsequent semester.

 Step 1: Using your SSU student email, complete the form, attach all supporting documentation, and submit to the faculty member of the concerned course. Copy the Department Chair (or the Program Coordinator, in the absence of a Department Chair) on the email. Supporting documentation should include:

The faculty member will review the grade appeal via email and communicate the decision to the student within three business days, with a copy to the Department Chair (the Program Coordinator for COBA only). The faculty member will approve or deny the student’s grade appeal.

Step 2: Should the faculty member deny the grade appeal, the student can submit the grade appeal via email within one business day of the denial to the concerned Department Chair (the Program Coordinator for COBA only). The grade appeal request should be accompanied by 1) the form and all supporting documentation and 2) communication with the concerned faculty member regarding the grade appeal. The Department Chair (or Program Coordinator for COBA only), will review the grade appeal as soon as possible and communicate the decision to the student via email with a copy to the Dean. The Department Chair (or Program Coordinator for COBA only) will approve or deny the student’s grade appeal.

Step 3: Should the Department Chair (the Program Coordinator for COBA only), deny the grade appeal, the student can submit the grade appeal via email within one business day of the denial to the concerned Dean. The appeal request should be accompanied by 1) the form and all supporting documentation and 2) communication with the concerned faculty member and Department Chair (the Program Coordinator for COBA only) regarding the grade appeal. The Dean will review the grade appeal as soon as possible and communicate the decision to the student via email with a copy to the Office of Academic Affairs.