Office of the Ombudsman
Welcome to the Office of the Ombudsman. The Ombudsperson shall serve as an impartial person who provides confidential and informal assistance for resolving university-related concerns. Serving independently of the university's formal administrative structure, all sides of an issue will be considered in an impartial and objective manner. The Ombudsperson will help to:
- Listen to you
- Answer your questions
- Analyze your situation
- Explain university policy
- Help explore options
- Facilitate discussions
- Mediate disagreements
- Recommend changes in the university policy or procedures that may be outdated, ineffectual, or arbitrary
Complaints will be heard with an unbiased view. If the Ombudsperson determines that a policy or procedure has not been applied in a fair and consistent manner, the office may advocate for fairness. The Office of the Ombudsman is a confidential resource for all persons on campus. All inquiries remain confidential except in a situation where there is a threat of imminent harm to self or others.
*All issues and concerns must be accompanied by our Savannah State University Ombudsperson Intake Form
Please feel free to contact our office today with any university issues or concerns.