Office of
Auxiliary Services

Mission

The Auxiliary Services Department exists to provide products and services to students, staff, and faculty at Savannah State University, which enhance their University experience. This is realized through staffing processes and contractual relationships that focus on determining the needs of our customers and assuring that appropriate products and the best possible service are provided using available resources.

Inherent in the philosophy of the Auxiliary Services Department are the following values and processes:

  • Listening to customers to determine how they can best be served;
  • Focusing on excellence in service delivery timeliness, service quality, helpfulness of staff, friendliness of staff, competence of staff;
  • Regularly assessing the effectiveness of service delivery;
  • Regularly assessing the value of the service to our customers;
  • Ongoing financial review to assure that services meet their budget requirements.

Staff or contractors reporting to Auxiliary Services are responsible for the following: Dining Services (including meal plans), SSU Bookstore, Mail Center , Vending Services (snack, beverage), ID Card Office, Parking and Transportation, and Document Center . The services which are included in the Auxiliary Services restricted budget (Dining, Bookstore, Vending, and Parking and Transportation) are required by the State to be self-supporting, and therefore have components related to marketing and sales, as well as to service.

See our Auxiliary Services Frequently Asked Questions for additional information on operations and policies.

Who To Call For Assistance?

 

Topic

Who to Contact

New Phone Number

Bookstore and/or C-Store Questions/Issues

Raymonda Banks, Manager, Validis Resources

9 + 356-8459

Parking Enforcement/Appeals

Andre House, Tiffany Daniels, Robert Lemon

358-3111 or

358-3109

Reserved Parking Requests/Parking Decal Questions

Tiffany Daniels

358-3109

Reservation Requests

Motor Pool/Coach Bus

Antwan Smalls

358-3107

Parking and Transportation Fees

Andre House

358-3111

ID Cards (Including SSU Flex Funds and Building Card Access)

Norma Jean Barsh

358-3068

Catering, Team Meals, Summer Group Meal Requests

Bobbie Owen

358-4378

Dining Services Questions/Issues

Joe Davis, General Manager, Thompson Hospitality

358-3131

Mail Center Questions/Issues

Crystal Capers , Site Supervisor, Canon.

358-3126/358-4220

Yellow Cards for Sending Mail

Barbara Schrock-Sturch 358-3110

Document Center Questions/Issues

Crystal Capers, Site Supervisor, Canon.

358-4220

Service on or Toner for Your Department Copier

Document Center

358-4220

Staples for Your Department Copier

Order from Xerox through e-procurement

 

Snack, Beverage, Machine Issues

Barbara Schrock-Sturch

358-3110

Meal Plans:  Commuter, Staff/Faculty, Resident Meal Plan Reductions, Dining Dollar Questions

Norma-Jean Barsh

358-3068

Donation Requests or Contract Questions

Barbara Schrock-Sturch

358-3110

Troubleshooting or Escalation relating to mail, copy, bookstore, snack, beverage

Barbara Schrock-Sturch 358-3110

Troubleshooting or Escalation relating to Dining Services

Jean Ann Caywood

358-3112

Auxiliary Services Technical Questions Norma-Jean Barsh 358-3068