Student Support Services

Introduction

Student Support Services (SSS) is a federally funded Trio program that assists 175 students with furthering their education beyond the secondary level. Activities and services provided through this program are designed to address issues related to a) academic performance, b) degree program selection and completion, c) financial aid literacy and application, d) graduate and professional program education and admission, e) academic, personal, and career counseling, f) cultural knowledge development, g) mentoring, and h) housing. A student in need of support services must meet at least one of the following three criteria: 1) low-income, 2) first-generation college student, or 3) documented disability. All program allowances and restrictions are stipulated by the U.S. Department of Education in Washington, DC.

Vision

Student Support Services at Savannah State University will be an exemplary TRIO program based on the application of (a) best practices designed to serve students from disadvantaged circumstances, (b) a customer service model that is defined by its user-friendly and service integration characteristics, and (c) professional standards that strongly encourage SSS team members to “exceed the expectations of others”.

Mission

Student Support Services aspires to meet the needs of students who have the potential to successfully negotiate the challenges of higher education despite their disadvantage circumstances. Its focus is to ensure program participants have a realistic chance of matriculating through to graduation at Savannah State University and achieving admission into graduate and professional degree programs. “Mission Accomplished” will be achieved by supporting students’ cognitive, emotional, physical, and social development and teaching them behaviors that foster healthy and productive life styles. To accomplish these objectives, Student Support Services will provide activities and services that incorporate SSU’s Quality Enhancement Plan (QEP), “The Write Attitude”, along with other programming that further fosters academic achievement and personal success, which corresponds with the University's mission to support students' intellectual development, personal growth, and community advancement. To implement the program's aims as outlined in this mission statement, Student Support Services focuses on five major goals:

  • Recruit eligible students who satisfy at least 1 of 3 qualifying criteria defined by federal guidelines: low-income, first-generation college student, or documented disability.
  • Increase SSS student retention at Savannah State University.
  • Increase the academic success rate of SSS students by increasing their GPA.
  • Increase the number and percentage of SSS students who graduate from the Savannah State University.
  • Increase the number and percentage of SSS students who enroll in graduate or professional degree programs.

Eligibility:

To participate in Savannah State University's Student Support Services project, a student must (a) be a United States citizen or national or meet the residency requirements for Federal student financial assistance, (b) be enrolled at SSU or accepted for enrollment in the next academic term, (c) have a need for academic support, and (d) meet at least one of the following criteria: low-income (based on federal standards), first-generation college student, or have a documented disability.

Participant Eligibility for Grant Aid:

To receive SSS program grant aid, students must be current participants in the SSS project who are in their first two years of postsecondary education and receiving Federal Pell Grants. Grant aid may be offered to students who have completed their first two years of postsecondary education and are receiving Federal Pell Grants if the Program Director demonstrates that these students are at high risk of dropping out and it has first met the needs of all its eligible first and second-year students.

Program Location/Offices/Learning Center/Contacts:

Student Support Services is located in Whiting Hall:

Dr. Gary Guillory Director

Room 240

912-358-3485

Tameka McDaniel Program Coordinator

Room 238

912-358-4488

Shanika Walker Academic Specialist

Room 115

912-358-4483

Marius Davis Program Specialist

Room 224

912-358-4477

Program Tutors/Peer Mentors

Room 122

912-358-4483

Student Support Services Learning Center

Room 122

912 358-4483

Student Support Services Program and Personnel Mailing Address:
Savannah State University
Box 20489
Savannah, Georgia 31404